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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nahum Barrera

July 24, 2026

5  out of  5
rating by Nahum Barrera
"Han sido muy amables por 10 años"
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Norma

July 23, 2026

5  out of  5
rating by Norma
"The service is great . I have been having statefarm for years and I’m very satisfied with their services."
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Juan Carlos Alvarez

July 22, 2026

5  out of  5
rating by Juan Carlos Alvarez
"Karen provided me this insurance y was very good experience they very nice costumer service."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Darlin

July 22, 2026

5  out of  5
rating by Darlin
"Muy buena atención 👍👍🫡🫡"
We responded:
"Agradecemos su reseña, Darlin. Gracias por sus amables comentarios con respecto al equipo de Charles Sumpter, agente de State Farm. "
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mabel flores

July 22, 2026

5  out of  5
rating by mabel flores
"Great customer support. Reasonable prices."
We responded:
"Thank you so much for the 5 stars, mabel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jorge Castro

July 22, 2026

5  out of  5
rating by Jorge Castro
"Muy buen servició tengo más de 25 años con Ely sus empleados siempre bien amables"
We responded:
"Agradecemos su reseña, Jorge. Gracias por sus amables comentarios con respecto al equipo de Charles Sumpter, agente de State Farm. "
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Ivonne Clones

July 22, 2026

5  out of  5
rating by Ivonne Clones
"I’ve had a great experience with Charles Sumpter-State Farm insurance. The team is professional, responsive and always willing to answer my questions. I highly recommend them. Brenda Flores is an excellent employee, she always answer my questions and she always goes above and beyond to help us."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bethesda to know you had such a great experience with us. "
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Ivan Arias

July 22, 2026

5  out of  5
rating by Ivan Arias
"Excelente atencion en español, y la pronta ayuda de Brenda Flores es excelente."
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
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Brian Flores

July 22, 2026

5  out of  5
rating by Brian Flores
"Super bueno muy amables"
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oluwakemi adesegun

July 21, 2026

5  out of  5
rating by oluwakemi adesegun
"I have been with Charles Sumpter State Farm for over 26 years, and the service has been exceptional from day one. Charles Sumpter is kind, professional, and genuinely cares about his clients. He always takes the time to answer questions and provides outstanding customer service.

I also want to recognize Brenda Flores, who is an amazing representative of State Farm. She is knowledgeable, responsive, patient, and always goes above and beyond to make sure everything is handled efficiently. Her professionalism and dedication make every interaction a positive experience.

It’s rare to find an insurance agency that consistently provides this level of care and excellence for so many years. I highly recommend Charles Sumpter State Farm to anyone looking for outstanding service and a team that truly values its customers. Thank you both for more than 26 years of exceptional support!"
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Bartolo Najarro

April 2, 2026

5  out of  5
rating by Bartolo Najarro
"Exselente muy amiable de su parte una gran persona"
We responded:
"Agradecemos su reseña, Bartolo. Gracias por sus amables comentarios con respecto al equipo de Charles Sumpter, agente de State Farm. "
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Bairon Oyuela

March 30, 2026

5  out of  5
rating by Bairon Oyuela
"Muy buen servicio"
We responded:
"Agradecemos sinceramente su reseña, Bairon. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Bethesda! "
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Sandra Yaneth Rodríguez

March 26, 2026

5  out of  5
rating by Sandra Yaneth Rodríguez
"Caterin me ayudó mucho con mi póliza de seguro de vida muchísimas gracias"
We responded:
"Agradecemos su reseña, Sandra. Gracias por sus amables comentarios con respecto al equipo de Charles Sumpter, agente de State Farm. "
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Dennis Cruz

March 25, 2026

5  out of  5
rating by Dennis Cruz
"My amable el servicio, y me atendió super bien me resolvió mi problema.(Katherine )"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Charles Sumpter, agente de State Farm, aquí en Bethesda. "
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M Edgardo Salinas

February 9, 2026

5  out of  5
rating by M Edgardo Salinas
"I have my cars insured with Charles Sumpter Insurance agency for over 15+ years and since the first month I’m dealing with Brenda Flores, she is been extremely professional, answering all my questions Brenda is an exceptional person as a plus she is bilingual which give you more confidence when you have any question about your insurance needs."
We responded:
"Mr. Salinas, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Charles Sumpter’s Team here in our Bethesda office. "
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Kristin Huntley

December 4, 2025

5  out of  5
rating by Kristin Huntley
"Harry was the best! Super professional and knowledgeable and was so helpful in getting my renters insurance… Definitely a great agent"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience working with Harry. Your support means a lot, and we look forward to serving you again in the future! "
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Daniel Schwarz

November 3, 2025

5  out of  5
rating by Daniel Schwarz
"Harry was patient and knowledgeable. He helped me get the best policy at the most reasonable price."
We responded:
"Daniel - Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with Harry. Your support means a lot to us, and we look forward to serving you again soon! Kind Regards, Charles Sumpter"
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Isabel Osorio

October 16, 2025

5  out of  5
rating by Isabel Osorio
"I had an excellent experience working with Kathy, she helped me get my life insurance policy. Her professionalism, expertise, and attention to every need, made the entire process smooth and straightforward. She took the time to understand my goals and provided clear guidance on the best options available. I truly appreciate her help and the customer service was outstanding and would highly recommend Kathy to anyone seeking for a life insurance."
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with Kathy. Your support means a lot, and we look forward to serving you again in the future!"
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Richa Mathur

September 30, 2025

5  out of  5
rating by Richa Mathur
"I had an excellent experience working with Jana Battle while adding a new vehicle to my existing policy. She was extremely polite, patient, and understanding throughout the process. I truly felt that she was doing her best to assist me and make everything as smooth as possible. Her professionalism and customer-focused approach made the experience stress-free. I greatly appreciate her support and highly recommend her for outstanding service! She deserves to be promoted so that she can be a role model and train new staff."
We responded:
"Thank you so much for your 5-star review! We’re delighted to hear you had a great experience working with Jana. Your feedback means a lot and motivates our team to keep delivering the best service possible. We look forward to serving you again soon!

Best regards,
Charles Sumpter"
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Sergio Escobar

August 27, 2025

5  out of  5
rating by Sergio Escobar
"Thank Katy for your help and professionalism in resolving my insurance issues."
We responded:
"Sergio, Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you had a great experience with our agency. Providing excellent service and support is our top priority, and your feedback means a lot to us. If you ever need assistance or have any questions, please don’t hesitate to reach out. We appreciate your trust and look forward to serving you again in the future!"
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c s

August 14, 2025

5  out of  5
rating by c s
"Everyone was helpful explaining everything. Thanks to Ashley and the team."
We responded:
"Thank you for your review. We look forward to working with you in the future."
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Haile-Eyesus Gebresilassie

June 16, 2025

5  out of  5
rating by Haile-Eyesus Gebresilassie
"Ashley Green-Kenton Is a very polite helpful insurance agent I ever have before. He tried to help to give me a good car insurance coverage and explained all the possibilities.
An outstanding customer support officer.
Thank you for your help"
We responded:
"Thank you so much for your fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our team.

We strive to provide the best service possible, and it's always rewarding to know that our efforts are making a difference. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out.

Thanks again for your support!

Kind Regards,
Charles Sumpter"
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Herbert Boehm

June 14, 2025

5  out of  5
rating by Herbert Boehm
"Ashley was helpful and professional."
We responded:
"Thank you for your review. I am so happy that we were able to offer you a 5-star experience. We value your business and look forward to assisting you in the future."
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Harold Belcher

May 12, 2025

5  out of  5
rating by Harold Belcher
"Ashley of State Farm has been an invaluable help in guiding me though the process of insuring a car that I recently bought and cancelling the insurance on my former vehicle that I sold! She was very knowledgeable and patient while answering my questions. Thanks so much Ashley!"
We responded:
"Thank you so much for your glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with Ashley. Our goal is to provide exceptional service and support to all our clients, and your feedback motivates us to keep striving for excellence."
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Alison Telesford

April 25, 2025

5  out of  5
rating by Alison Telesford
"Response was quick to my many questions. Claudia and Mr. Sumpter were professional, detailed and very pleasant. Brenda got back to me expeditiously."
We responded:
"Thank you so much for your 5-star review. I am thrilled to hear that you had a great experience with us. Your feedback means a lot to our team. We look forward to serving your insurance needs in the future."